Terms of Service

1. Accepting these terms

By creating an account, subscribing to a plan or otherwise using BlogTend you agree to these terms and acknowledge our privacy policy. If you are agreeing on behalf of a company, you confirm you are allowed to bind it, and "you" means that company.

When you sign up we record that you accepted, which version of these terms you accepted, when, and how (for example the sign-up checkbox, or installing our app from a platform's app store). That record is evidence of this agreement.

The Service is for business and professional use. You must be at least 18 years old, and you must not use it if we have previously terminated your account.

2. Words we use

• Service — the BlogTend application at www.blogtend.com, its APIs, its WordPress connector plugin and its apps for other platforms (such as Shopify, Wix and Webflow).
• Credit — the unit we meter in. A finished article costs one credit, or two at the strongest writing model, including its research, writing, featured image and publishing attempt.
• Connected Site — any website, store or endpoint you have authorised us to publish to, whether a WordPress installation, a Shopify, Wix or Webflow site, or a webhook receiver.
• Automation — a saved topic and schedule that generates and files articles without further input from you.
• Output — the articles, images, metadata and other material the Service generates from your instructions.

3. Your account

Keep your credentials to yourself and tell us promptly if you think somebody else has them. Anything done through your account is treated as done by you.

Give us an email address you actually read: it is where verification, billing notices and warnings about a paused automation go. We use bot protection on sign-up and sign-in, and we may block traffic that looks automated.

One person or organisation, one account. Sharing a login across separate businesses to avoid paying for a larger plan is a breach of these terms.

4. How articles are produced, and which AI providers see your prompts

The Service builds articles with third-party AI models. To do that, your prompts, your site context and intermediate drafts are transmitted to the provider handling that step. We work with several established AI model providers, described in our privacy policy, and which one handles which step is configuration that may change as models improve.

The researcher also performs live web searches through those providers' search tools, so the topic of your prompt is sent to them as a search.

Some of these providers are headquartered in, or process data in, the People's Republic of China, under their own terms. If that is unacceptable for your data, tell us before you subscribe. Do not put personal data, secrets or confidential information into prompts unless you are entitled to share it with these providers. Our privacy policy lists every processor and what each one receives.

5. AI output: what we do and do not promise

You are responsible for reviewing Output before it is published, and for everything published to your site. The Service researches and lists its sources so that review is possible, but AI systems can still be wrong, out of date, cite a source that does not support a claim, or reproduce phrasing from their training data.

We do not warrant that Output is accurate, original, complete, non-infringing or fit for any purpose.

We do not promise any search ranking, traffic, indexing, revenue or other business result. Search engines, AI assistants and platforms decide independently what to index and show, and may change their rules at any time.

Output is not professional advice. Do not publish it as legal, medical, financial, tax, safety or other regulated advice without qualified human review.

Every automation can publish directly or stop at a draft for review. Choosing to publish directly is your decision, and it does not move responsibility for the resulting content to us.

6. Connected sites and publishing on your behalf

When you connect a site you authorise us to use the credential, token, app installation or endpoint you supplied to create and update posts, upload media, create categories and tags and write SEO metadata on your behalf, on the schedule you configure, until you disconnect it.

You confirm you are entitled to grant that access for that site. Credentials are encrypted at rest, you can revoke them from your site's own admin at any time, and disconnecting a site deletes them from our side. Keep any webhook signing secret we give you confidential.

Keep your own backups. We are not responsible for content published to, changed on or removed from your site, nor for anything your host, theme, plugins, receiver or platform does with it.

WordPress, Shopify, Wix, Webflow, Google and the other services the Service connects to are run by third parties under their own terms. They may change or withdraw their APIs, policies, app listings or fees at any time, and we are not responsible for their availability or for what they do. If a change makes a feature impossible, we may change or withdraw that feature.

7. Acceptable use

You must not use the Service to produce or publish:

• anything unlawful, or anything that infringes someone else's rights;
• content designed to deceive — fake news, impersonation, fabricated reviews, fabricated citations, or medical and financial claims you know to be false;
• spam, bulk doorway pages, or content published to sites you do not own or manage;
• harassment, hate speech, sexual content involving minors, or malware;
• content that breaches the acceptable-use policies of the underlying AI providers or of the platform you publish to.

You must also not resell or white-label the Service without our written agreement, attempt to extract our prompts or pipeline, probe our infrastructure, or use automated means to create accounts or consume credits.

We may suspend an account immediately where we reasonably believe this section is being breached.

8. Who owns what

You keep every right you already had in your prompts, your site content and your brand material. As between you and us, and to the extent such rights exist and are ours to assign, we assign the Output to you once the credit for it has been paid.

Copyright law in most countries does not recognise ownership in purely machine-generated material. We cannot give you rights that the law does not create, and we make no promise that Output is protectable or unique to you — a similar prompt may produce similar text for somebody else.

You give us a worldwide, non-exclusive, royalty-free licence to host, copy, process, transmit and publish your prompts, site content and Output only as needed to run the Service for you, to keep it secure and to meet our legal obligations. If you send us feedback or suggestions, we may use them without any obligation to you.

We keep all rights in the Service itself: the application, the pipeline, the prompts, the connector plugin and the brand.

If you believe Output or anything on the Service infringes your copyright, write to info@blogtend.com with the work, where it appears and your contact details, and we will look into it promptly.

9. Plans, credits and billing

Paid plans bought on blogtend.com are billed in advance through Stripe for the period you chose and renew automatically until cancelled. We never see or store your card details. Plans bought inside Shopify or Wix are billed by that platform under its own billing terms, and are cancelled and refunded through it.

Each plan includes a monthly allowance of credits. The allowance resets at the start of each billing period and unused plan credits do not carry over. Credits bought as a top-up stay on the account until spent.

A credit is consumed when an article is generated. If a generation fails on our side, the credit is returned automatically. Credits already spent are not refundable, and credits have no cash value and cannot be transferred between accounts.

First-month guarantee: if you start a paid plan through blogtend.com and, within 30 days of your first payment, no article has been published to your site and fewer than 3 articles have been generated, you may claim a full refund of the plan payments made in those 30 days from the billing page. The plan ends when the refund is issued and the account moves to the free plan. The guarantee applies once per person and account, only to your first paid subscription, and not to credit top-ups or to plans billed through Shopify or Wix. We may refuse a claim that abuses it, for example through repeated accounts.

Cancel any time from the billing page; your plan then runs to the end of the period you have already paid for and is not pro-rated. We may change prices with at least 30 days' notice to the email address on your account; the new price applies from your next renewal.

Prices exclude any taxes that apply to you, and you are responsible for those. If a payment fails we may pause generation until it is settled.

10. Free plan and complimentary access

The free plan and any credits or plan upgrades we grant as a courtesy are provided as they are, may carry an expiry date, and may be reduced, expired or withdrawn at any time. They are not a purchase and they are not refundable.

An account whose plan does not include live research gets it on its first 3 articles, once. Like the rest of the free plan, this trial may be changed or withdrawn at any time.

On the free plan, the tenth article you create in a calendar month may carry a small "Written with BlogTend" line linking to us, on sites other than WordPress and Shopify. You may remove it from your site; a later update to that post adds it again.

11. Suspension, termination and your data

You may close your account at any time. We may suspend or terminate an account for a breach of these terms, for non-payment, or where we must do so by law — with notice where it is reasonable to give it.

On termination, access ends, unused credits are forfeited, and we delete or anonymise your data as described in the privacy policy. Articles already published to your own site are yours and stay where they are.

12. No warranties

The Service is provided "as is" and "as available". To the fullest extent the law allows we exclude all implied warranties, including merchantability, fitness for a particular purpose and non-infringement. We do not promise the Service will be uninterrupted or error-free, nor that publishing to any particular host, theme or plugin combination will work.

13. Limitation of liability

To the fullest extent the law allows, neither party is liable for indirect, incidental, special or consequential loss, nor for lost profits, lost revenue, lost goodwill or lost or corrupted data.

Our total liability arising out of or relating to the Service is limited to the greater of the total amount you paid us in the twelve months before the event giving rise to the claim and US$100.

Nothing here excludes liability that cannot lawfully be excluded, such as for fraud or for death or personal injury caused by negligence.

14. Indemnity

You will defend and indemnify Ravinaro LLC-FZ, its officers and staff against claims, damages, fines and reasonable costs (including legal fees) arising from content you published using the Service, from your use of a Connected Site you were not entitled to authorise, from your breach of these terms or of the law, or from your breach of the acceptable-use section.

15. Changes to these terms

We may update these terms. For material changes we will give notice by email or in the application before they take effect. Continuing to use the Service after that date means you accept the revised terms; if you do not, cancel before then.

16. Governing law

These terms are governed by the laws applicable in Dubai, United Arab Emirates., and the courts of Dubai, United Arab Emirates. have exclusive jurisdiction over any dispute, without regard to conflict-of-laws rules.

17. Resolving disputes

Before starting any legal proceedings, write to us at info@blogtend.com describing the problem, and give us 30 days to try to resolve it. To the extent the law allows, claims may only be brought individually, not as a plaintiff or class member in a class, collective or representative action, and must be brought within one year of the event giving rise to them.

18. General

• Force majeure: neither party is liable for delay or failure caused by events beyond its reasonable control, including outages or changes at AI providers, hosting, payment or publishing platforms.
• Sanctions and export: you confirm you are not located in, or acting for anyone in, a country or on a list subject to UN, US, EU, UK or UAE sanctions, and you will not use the Service in breach of export-control law.
• Assignment: you may not transfer these terms without our written consent. We may transfer them to a successor in a merger, acquisition or sale of the Service.
• Severability: if a court finds part of these terms unenforceable, that part is limited to the minimum extent necessary and the rest stays in force.
• No waiver: our not enforcing a right is not a waiver of it.
• Survival: the sections on ownership, payment owed, warranties, liability, indemnity, disputes and governing law survive termination.
• Entire agreement: these terms, the privacy policy and any order or plan you accept are the whole agreement between us about the Service and replace earlier understandings. If these terms are translated, the English version prevails.
• Notices: we send notices to the email address on your account; you send them to info@blogtend.com.

19. Contact

BlogTend is operated by Ravinaro LLC-FZ, Dubai, Meydan Grandstand.

Questions about these terms: info@blogtend.com, or through the contact form.